{"id":11,"date":"2026-06-27T06:24:41","date_gmt":"2026-06-27T06:24:41","guid":{"rendered":"https:\/\/sreelakshminarasimhasilks.com\/?page_id=11"},"modified":"2026-06-27T06:24:41","modified_gmt":"2026-06-27T06:24:41","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/sreelakshminarasimhasilks.com\/?page_id=11","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Refund and Exchange Policy \u2013 Sree Lakshmi Narasimha Silks<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All our sarees are pure handloom products. Please read our policy carefully before placing an order.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Returns &amp; Refunds<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We do not accept returns or provide refunds for any reason.<\/li>\n\n\n\n<li>Returns will not be accepted due to change of mind, size issues, or color variations.<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Exchange \u2013 For Damaged\/Defective Products Only<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Exchange is available only if you receive a damaged product or a wrong product.<\/li>\n\n\n\n<li>You must report the issue within 24 hours of delivery via WhatsApp: +91 9490094555\/9888023555<\/li>\n\n\n\n<li>Unboxing video is mandatory to claim an exchange. Claims without an unboxing video will not be accepted.<\/li>\n\n\n\n<li>Used or washed sarees will not be eligible for exchange.<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Cancellation<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders can be cancelled within 12 hours of placing the order.<\/li>\n\n\n\n<li>Once shipped, orders cannot be cancelled.<\/li>\n\n\n\n<li>If cancelled within 12 hours, 100% refund will be processed to your original payment method within 5-7 business days via Razorpay.<\/li>\n\n\n\n<li>To cancel, WhatsApp: +91 9490094555\/9888023555<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Shipping<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We ship all orders via Shiprocket.<\/li>\n\n\n\n<li>Telangana\/Andhra Pradesh: 2-4 business days<\/li>\n\n\n\n<li>Rest of India: 4-7 business days<\/li>\n\n\n\n<li>For approved exchanges due to our error, we will bear the re-shipping cost.<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Important Note<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Being handloom products, there may be a 5-10% color variation between product images and the actual saree. This is not considered a defect and is not eligible for exchange.<\/li>\n\n\n\n<li>Please check all product details carefully before ordering.<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contact Us<br>WhatsApp: +91 9490094555\/9888023555 | Email: support@sreelakshminarasimhasilks.com<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund and Exchange Policy \u2013 Sree Lakshmi Narasimha Silks All our sarees are pure handloom products. Please read our policy carefully before placing an order.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sreelakshminarasimhasilks.com\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sreelakshminarasimhasilks.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sreelakshminarasimhasilks.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sreelakshminarasimhasilks.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sreelakshminarasimhasilks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":1,"href":"https:\/\/sreelakshminarasimhasilks.com\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":25,"href":"https:\/\/sreelakshminarasimhasilks.com\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions\/25"}],"wp:attachment":[{"href":"https:\/\/sreelakshminarasimhasilks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}